Guide to creating an online ordering system for your restaurant

by | Oct 1, 2022 | Blockchain

If you visit restaurants or cafes these days, you will hardly see servers approaching you with a physical menu book in hand and asking you to search for the food items you want to order.

Most restaurants and cafes have switched to online ordering. Either they will ask you to place the order yourself via a scanner-based menu, or they will simply record your orders on their devices, just like you can do for your online delivery orders.

If you are still using or plan to use the traditional menu book; you have to rethink your choices. Since it’s not just printed menus that are out of date, managing them can be more complicated and require inventory, whether you run a small Cozy café or a restaurant with multiple outlets.

P.S: Not even respectful of the environment.

On the other hand, online food ordering solutions offer numerous benefits.

  • Almost no maintenance costs.
  • One-time investment.
  • Whether you need to change menu items or prices, do it without too much effort and without thinking about reprint costs.
  • Allow access to as many people as you want.
  • Access limit.

These points may make you think, but I don’t think it was enough to convince you. If you are convinced, you can contact our team of web app developers and post your project requirements. Don’t worry! We won’t let you down in half; all you have to do is list your project requirements a bit and we will help you with the software development process.

And if not, we will of course be happy to list most of the key features that online food ordering solutions can provide, along with, of course, full menu management.

Features of the online food ordering system

Extensive menu management

As part of the food industry, change is the only constant. If you want to be stable and long lasting; you have to adapt to the changes that foodies are adopting or want you to adopt. Reprinting all previous physical menus with each new food product or price change entered can increase waste and also affect investment costs.

As a business owner, if you create an online food ordering system, you will have the editing rights that allow you to add, update or delete your restaurant menu in just a few clicks and the changes will be reflected immediately. Whether you want to introduce special offers or change the price of food or something else, you can do it whenever you want.

Several gateways to access the menu

Physical menus don’t allow anyone to access anything other than print or just take pictures and share them online. On the other hand, an online grocery ordering system allows users to access the menu at any time.

You can contact the web application development company that can help you develop web application solutions that users can access through your website or by scanning a QR code using mobile scanner apps such as Scan To Go or access third-party online grocery delivery solutions and more.

Order management

As we mentioned earlier, various restaurants have moved to the online ordering system, so can you. Conveniently, the online grocery ordering system gives you the power to choose, you can browse your menu and place an order.

You can hire dedicated developers who can help you develop software according to your preferences. If you want your visitors to order themselves, you can ask them to scroll through the menu online and place an order from their own device, and that’s it; You will receive the order for your software. This minimizes the workload on the servers.

You can even limit access to order placement so that visitors can only see the menu and waiters can take the order and place the order on their behalf, which you can check through your software. Additionally, the web application solution can be integrated with various other third-party solutions that can mirror orders from other on-demand grocery delivery mobile apps into your software, as well as the ability to accept and decline the ordered.

Accurate billing management

You may have sent the invoices as a small piece of paper with a tax breakdown. Don’t you think it’s time to update your billing system and minimize paper waste as not many people will surely carry that piece of paper with them? You can contact a web app development company that will create a billing management web app solution that will generate the invoices based on the orders placed, add the tax values ​​and send them directly to the customers via SMS or email sends or shows the mobile app along with various payment options.

The system generated invoices can allow you to add or remove the discount offers directly from the system. All you have to do is select the discount offer you want to offer, whether it could be a first visit discount or “Congratulations on your fifth visit with us – here is a 5% discount we are offering”. . It will improve customer engagement and loyalty.

Management of food deliveries

Different restaurants have listed their seats in different mobile apps for on-demand food delivery to increase their sales. Even though the pandemic is not affecting our lives much at the moment, most people prefer to order. So don’t miss the opportunity to allow users to place orders directly through third-party on-demand food ordering apps or directly through your own online food ordering web app, just like Domino’s.

Access visitor details

Will you be able to track every customer who visits your restaurant with their details like name, number, order quantity, or food preference? I don’t think that’s possible with simple human interaction. Well, an online grocery ordering system can help you here. You can ask your customers to browse your menu online and ask them to provide basic information such as their name, phone number, and food preferences or allergies. You can store this data in your system and provide them with a better user experience on the next visit.

Additionally, you can send them the final bill amount, promotional messages, offers and discounts, and also offer food suggestions based on their previous order details or dietary preferences. But remember, don’t be greedy!! You can ask for details, but don’t be too personal as this can irritate your customers. If you want personal information, you can give them a reason why you need it. For example, asking for the date of birth? Mention “We could offer you a discount for your birthday if you celebrate it with us”. This will reassure them that you are not asking for such details for no reason.


We have listed these points in general. All of them may or may not be perfect for you. but that doesn’t mean there isn’t an ordering system for your restaurants. We may have forgotten to mention that we are experts when it comes to meeting custom web app development requirements. You don’t have to take our word for it, you can watch our work for that.

Even if you feel that you haven’t clearly understood the requirements of your online grocery ordering application development project, you can contact us. We can help you with that too.

Frequently Asked Questions

1. How can I find the best software developers to develop an online grocery ordering solution?

You can contact one of the leading software development companies like X-Strategy Services and hire dedicated developers who have enough years of experience, knowledge and skills for developing custom websites and applications.

2. How much can developing online grocery ordering software cost?

Estimating the cost of developing online food ordering software does not depend on a single factor. The quote takes into account several factors such as the requirements of the app development project, the type of web app solution, the complexity of the software development, the features and functionalities to include in the web app solution, and much more.

3. How long does it take to develop an online food ordering system?

Just like cost estimation, determining the time frame of the online food ordering system depends on several factors such as project requirements, development time, development complexity, system type, features and functionality. of the web app solution, the required developer team and much more.